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Published · 2016

Understanding Discount Program Risk in Hospitality: A Monte Carlo Approach

Philander, K., Raab, C., & Berezan, O.

Journal of Hospitality Marketing & Management, 25(2), 218-237

Plain-language summary

Uses Monte Carlo simulation to examine the financial risk of hospitality discount programs. Restaurant and casino examples show how uncertainty in customer behavior and spending can produce outcomes that simple average-based forecasts miss, helping managers assess the range of possible returns.

Cite this work

Philander, K., Raab, C., & Berezan, O. (2016). Understanding Discount Program Risk in Hospitality: A Monte Carlo Approach. Journal of Hospitality Marketing & Management, 25(2), 218-237.